This article shows you the 11 ways employee training and development can help to grow your small business:
- Results in higher productivity
- Improves employees efficiency
- Addresses weaknesses
- Reduces your workload
- Help your employees key into your vision
- Easy to reshuffle staff
- Creates consistency
- Helps to generate new ideas
- Reduces labor turnover
- Enhances company profile
- Reduces customer service problems
When you started your business, you were probably able to carry out all the tasks of the business all by yourself.
But as your small business begins to grow, you will need to hire, train and develop new employees.
Furthermore, employee training and development should be an integral part of your management tasks.
Although some of your new hires will come with their skills and experiences, you will still need to train new hands to meet the requirements of your business.
If you are looking at the big picture (growth), staff training and retraining of your employees should be one of your top priorities.
There are many advantages of staff training and the following are just a few of them:
Staff training can lead to higher productivity at the workplace.
Moreover, when you train your staff, you will be able to:
- Meet customers’ needs
- Meet production deadlines
- Avoid running out of stocks
- keep your customers and get new ones
- Make your business to grow.
Therefore, if you are looking at future growth of your business, you should invest in the training and development of your employees.
Improves Employee Efficiency
Other advantages of staff training is that it can help your employees to:
- Have confidence in themselves
- Know their duties and responsibilities
- Make optimal use of materials, men, money and time
- Avoid errors and mistakes
- Follow industry trends
- Increase your share of the market.
Moreover, staff training will help your small business to remain competitive and successful.
Plus, do not forget that efficiency leads to business success and growth.
Helps Staff to address employees weaknesses
Yet other advantages of employee training is that it will help your them to:
- overcome any weaknesses they might be facing in the workplace
- develop self confidence in themselves
- improve their skills, knowledge and experience
- improve their morale and
- give your employees job satisfaction.
Reduces Your Workload
Another advantage of staff training and development is that well trained employees can help to take off workload from you.
In other words, it will be easy and safe to delegate assignments to your employees.
This is because they have been trained to know, at any point in time, what to do, when to do it and how to do it.
Furthermore, they will not be coming to you often to take instructions before they can do their jobs.
Consequently, you can have enough time to focus your attention on planning, marketing, finance, management and other matters related to your business.
Staff training will help your employees to key into your vision for the business.
In other words, because you have trained them, your employees know the direction you want your business to go.
Additionally, it will help them to understand the market better and to make business decisions that can make a difference.
In order words, it should help you and your employees to think, behave and look in the right way to go.
Therefore, together, you and your team should be able to work out when your business will get there.
Eases Reshuffling Of Staff
Another important advantage of staff training and developing is that it will be easy for you to replace staff who are exiting due to:
- And more.
In other words, the operations of your business cannot come to a halt just because one employee is not around.
This is the reason why you need to train all categories of employees so that you can easily move them around your small business.
Moreover, it can help your employees to easily fit into any position you may place them.
Furthermore, when one employee leaves, another staff should be able to step in and start from where the other left off.
Consequently, your business can continue to run seamlessly even when the most important staff leaves.
Employee Training and development: Creates Consistency
When you train and develop your staff, they will be consistent in whatever they do.
That is to say, they will maintain the standards or quality you have set for your products or services.
For you to succeed in business, customers expect you to be consistent in all aspects of your business.
However, you can review and make changes only if it is necessary for you to do so.
This will guide and enable your customers to plan how to do business with you.
When you are consistent in the way you do things it can help your customers to trust you.
Furthermore, if your customers trust you, they will be willing to do more business with you.
Consequently, your return on investment (ROI) should increase.
Staff Training Can produce new ideas
Yet another advantage of staff training and development might allow some of your employees to come up with new ideas that could move your business forward.
Therefore, since business environment is constantly changing, you and your employees need to be able to change with time.
You need to remain competitive. So you should hold regular interactive meetings with your employees to bring out the best in them.
Employee training and development: Reduces staff Turnover
Staff training can reduce or even eliminate labor turnover.
In other words, when your staff are happy working for you, they are most likely to stay with you.
They will stay because they want to be part of your success story.
Besides, some of your employees might want to stay with you because they want to give back to the business that trained them.
Moreover, your trained senior staff will help to train new employees instead of outsourcing it to outsiders.
They will even train new hands better because they know the goals and objectives of the business.
Furthermore, another benefit of staff training is that you will not need to spend tons of money, advertising to fill vacancies, arranging interviews and training new hands
Enhances Company Reputation And Profile
Staff training and development should help to project and promote the image of your business.
For example, you can easily attract top flight employees who can use your training to take your business to the next level.
Your training strategy could include, among others:
- On-the-job learning
- Mentoring schemes
- In-house training
- Individual study
If you have a great vision to grow your business, staff training and development is an area you cannot afford to ignore.
Remember that the quality of services you receive from your employees is a function of what you put into their training and development.
Therefore, the importance of training and developing your staff (both old and new) really cannot be overemphasized.
Employee training and development: reduces Customer Service problems
Staff training will reduce customer service related problems.
This is because when you train your staff, they will make fewer mistakes.
Beyond that, they will be in a better position to serve your customers better and make them happy and satisfied.
Remember that it is only happy and satisfied customers that will give your referrals.
Moreover, it is they that will recommend your business to their family, friends an associates.
In conclusion, you should remember that in business, things do not just happen. It is people that make things happen.
Therefore, investing in staff training and development should be a win win situation. It will benefit both you and your employees.
By Samuel Ijenhi
B. Sc. Accounting [University of Benin]
Benin City, Nigeria.